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FAQ 

1. How Can I Place an Order?

We make initial price quote to you.You choose interested models, then we give you a final quote.You confirm our final quote, and send us your initial order, then we will issue a Proforma Invoice to you. As per our Proforma Invoice, you remit payment to us by TT through your bank. Once we receive your payment with our bank, we will arrange for production of your order. And in this period, we need to make sure what exactly you need including color, giftbox design and logo.
 
2. Payment Terms

* We usually only accept TT in advance with New Clients for trial order
* 100% payment in advance if order value less than USD2,000
* 30% deposit, the balance against the copy of BL as CIF and the balance before shipment as FOB.
Please email us a bank slip after you settled the payment.
We usually receive payment of small sum through Western Union,such as sample charges.
 
3. Delivery And Forwarder
 
Different products are with different lead time,Usually, our lead time about 30-40 Days.
We are very pleased to quote you CIF/C&F/FOB.In order to be convenient for us to operate.We sincerely suggest you had better use our appointed Forwarder. You have less worries about shipment. We will take care of the shipment process until goods reach your port under CIF/C&F.
 
4. Sample, Sample Cost and Courier Cost
 
We are very pleased and honor to provide samples for our potential clients for Test.Usually, we supply some free samples.The value is less than 10USD. If the samples value are more than 10USD and more quantities,You should pay samples cost! but we promise you we will return the samples cost when you confirmed official order with us.
 
5. About Min Order Quantity
 
Different products are with different MOQ,Anyway,we will try to meet your requirement.
 
6. About LOGO, Artwork for packing and Charges
 
We accept to imprinting customer’s logo on products. We used to do it. Please send us LOGO in AI or PDF form .Document in these forms will be a good help for us to output film. We also accept your own design for color box.


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